Privacy Policy

1. About this policy

This Privacy Policy explains how Rysentia Value Chain Solutions Pvt. Ltd. (“Rysentia”, “we”, “us”) handles personal information collected through rysentia.com and through the emails, enquiries and career profiles sent to us. By using this website or contacting us, you acknowledge this policy. If you do not agree with it, please do not use the website or send us personal information.

2. The laws we follow

We handle personal information in line with the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 together with the Digital Personal Data Protection Rules, 2025, as their provisions come into force.

3. Information we collect

We collect only what we need:

• Information you give us. Your name, work email address, company name, job title, phone number (if you choose to give it) and the content of your message, when you fill in a form on the website or email us.
• Career enquiries. If you send us a profile or CV, the information in it, such as your education, work history and contact details.
• Technical information. Your IP address, browser and device type, pages viewed, referring page and approximate location, collected automatically through cookies and similar technologies.

We do not ask for sensitive personal data such as passwords, bank or card details, health information or government identity numbers. Please do not send them to us through the website or by email.

The website is meant for business users and is not directed at children. We do not knowingly collect personal information from anyone under 18 years of age.

4. How we use information

• To respond to your enquiry and, where you ask, to discuss and scope a project with you.
• To review career profiles and contact candidates about opportunities.
• To operate, secure and improve the website.
• To comply with the law and to protect our rights.

We do not sell personal information. We do not send marketing emails unless you have asked for them or agreed to receive them.

5. Cookies and analytics

The website uses cookies and similar technologies that are needed for it to work and, where enabled, to measure website traffic in aggregate. Where the law requires it, we will ask for your consent before using non-essential cookies. You can block or delete cookies in your browser settings, but some parts of the website may not work as intended if you do.

6. Who we share information with

We share personal information only where needed to run the website and our business, or where the law requires:

• Service providers that process information on our behalf, such as our website hosting platform (WordPress.com, operated by Automattic Inc.), its spam-filtering service for website forms (Akismet) and our email and productivity tools. They may use the information only to provide their service to us.
• Professional advisers, such as lawyers and auditors, who are bound by duties of confidentiality.
• Courts, regulators and government agencies, where we are required to by law or by a lawful order.
• A successor business, if Rysentia merges with or transfers its business to another company. This policy would continue to apply to your information.

7. Transfers outside India

Our service providers may store or process information on servers outside India. Where this happens, we take reasonable steps to keep the information protected, and we will follow any restrictions on cross-border transfers that the Government of India notifies.

8. How long we keep information

We keep personal information only for as long as it is needed for the purpose it was collected for, or as the law requires. As a general rule, we keep enquiry records for up to three years after our last contact with you and career profiles for up to twelve months, after which we delete or anonymise them.

9. How we protect information

We use reasonable security practices suited to the nature of the information, including access controls, secure hosting and encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach affects you, we will inform you and the authorities as the law requires.

10. Your rights and choices

You may, at any time:

• ask what personal information we hold about you and how we use it;
• ask us to correct or update information that is inaccurate or incomplete;
• ask us to erase your information, unless we are required by law to keep it;
• withdraw a consent you have given. This does not affect processing done before you withdrew it;
• nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, email us at info@rysentia.com from the address you used to contact us. We may ask you to verify your identity first. We aim to respond within 30 days.

11. Grievance Officer

If you have a concern about how we handle your personal information, please write to our Grievance Officer:

Name: Avinash Desamangalam
Company: Rysentia Value Chain Solutions Pvt. Ltd.
Email: info@rysentia.com

We will acknowledge your complaint promptly and aim to resolve it within one month of receiving it. If you are not satisfied with our response, you may approach the Data Protection Board of India, once it is operational, as provided under the Digital Personal Data Protection Act, 2023.

12. Links to other websites

The website may link to other websites, such as LinkedIn. We do not control those sites and are not responsible for their privacy practices. Please read their policies before sharing information with them.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

14. Contact us

For any question about this policy, email info@rysentia.com.